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What should I do if my package is marked as delivered but I can't find it?Updated 7 months ago

If you have ever eagerly awaited a package delivery only to receive a notification that it was delivered, but you can't seem to find it anywhere, you know how frustrating it can be. In this article, we'll discuss the common reasons why a package may not be delivered as expected and the steps you can take to locate your package.


DOUBLE-CHECK THE SHIPPING ADDRESS

Before you start panicking, double-check the shipping address. It's possible that the package was delivered to the wrong address due to a typo or an error in the system. Ensure that the shipping address is correct, including the apartment or suite number.


CHECK WITH NEIGHBORS OR CO-WORKERS

If you share a delivery location with neighbors or co-workers, check with them to see if they accepted the package on your behalf. It's possible that the package was delivered to them by mistake.


CHECK UNEXPECTED DELIVERY LOCATIONS

Check all areas where the package may have been left that you didn't expect, such as bushes or another doorstep, and any safe locations that may have been used, such as a mailbox or package locker. Sometimes, the carrier may have left the package in an unexpected location for security purposes.


CONTACT THE CARRIER

If you've exhausted all options and still can't locate your package, contact the carrier directly. Provide them with the tracking number and any additional information that may help locate the package. Typically, carriers will attempt delivery again within a few business days after marking a package as delivered, so give it a bit of time.


SUBMIT A MISSING MAIL SEARCH REQUEST

If you still haven't received your package after the specified number of business days, you can submit a missing mail search request. USPS has specific forms for missing mail search requests, and DHL may require an investigation for lost packages. This process may take several days, but it's worth the effort to locate your package.


REACH OUT TO L'BRISE

If you need further assistance, L'Brise is always here to help. You can email them or fill out a form on their website, lbrise.com, and they will do their best to help you locate your package.


KEY TAKEAWAYS

  • Double-check the shipping address to ensure it's correct.
  • Check with neighbors or co-workers to see if they accepted the package on your behalf.
  • Check all unexpected delivery locations.
  • Contact the carrier and provide them with the tracking number and any additional information that may help locate the package.
  • Submit a missing mail search request if you still haven't received your package after the specified number of business days.
  • Reach out to Bleame for further assistance.


FINAL THOUGHTS

It can be frustrating to receive a delivery confirmation but not receive the package, there are several reasons why this may happen. By double-checking the shipping address, checking with neighbors or co-workers, and contacting the carrier or submitting a missing mail search request, you can increase your chances of locating your package. Remember to be patient and give the carrier time to attempt delivery again, and if all else fails, Bleame is always here to help.

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